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Is Your IT Team Stretched Too Thin?

If your internal IT staff is overloaded, it may be time to consider help.

Whether they’re juggling too many responsibilities or facing projects beyond their scope, even great teams can hit a wall. Co-managed IT services give your staff the backup they need to stay productive and responsive without losing control. We help close gaps, reduce pressure, and give your internal team the freedom to focus on what they do best—with added support, expertise, and peace of mind that scales with your business as it grows and changes over time, no matter how complex your environment becomes.

Let’s talk about how we can support your team without taking it over.

Our seamless and reliable approach to IT support is based on our

Three Pillars of Undeniably Effective Customer Service

Understand Your Business
Plan for the Future
Support You Every Step of the Way

Understand Your Business' Needs

Respond Quickly When You Need Help

Eliminate Your Problems For Good

Struggling With Technology That Slows You Down?

It's Probably Because of One of These Common Problems.

Tech Problems Pile Up Without Real Support...

You shouldn’t have to chase your MSP, wait 45 minutes, or wonder if anyone’s actually going to call back.

In-House IT Can’t Do It All Alone...

One person can’t cover every vendor, system, update, and threat while also handling day-to-day support.

Too Many Vendors, No Clear Strategy...

You’re stuck juggling tools, vendors, and decisions—while the bigger picture keeps falling behind.

We're Here To Set The Record Straight...

You Deserve IT Services That Just Work, Every Time

Understand Your Business
Plan for the Future
Support You Every Step of the Way

You shouldn’t have to stress over slow systems, vague advice, or MSPs that leave you hanging. Our IT services are built to support your business every day—not just when there’s a crisis or someone finally picks up the phone.

We believe IT should be an asset, not a source of frustration. Whether we’re guiding strategy or fixing an issue before you even notice it, our goal is to keep your team productive, your data protected, and your technology out of your way.

Here is How We Do it:

Decades of Experience

Since 1993, we’ve been solving real problems for businesses of all sizes using IT services that reflect our depth of knowledge, attention to detail, and reliability.

Built-In Resilience

We design systems that stay online—even when others go down. We’ve kept businesses running through 9/11, Hurricane Sandy, and countless outages by planning smarter.

True Co-Managed Support

We don’t replace internal IT—we partner with them. Our IT services complement your team, bringing added bandwidth, tools, and knowledge where it matters most.

Long-Term Client Trust

Many of our clients have stayed with us for 10, 15, even 25 years. We earn trust through consistent, thoughtful IT services that prove our value again and again.

Ready To Talk About IT?

Let’s find out if we’re a good fit. A quick conversation can help you decide if our IT services align with your business goals and expectations well into the future.

Give us a call at (914) 696-4100 or complete the form to schedule a 15-minute chat with our team—no pressure, just clarity.

What Happens Next?

  • Fill in our quick form

  • We'll schedule a quick introductory phone call

  • We'll take the time to listen and plan the next steps

What Makes Us Different?

We Focus On Solving Your Problems—For Good

Proactive Planning

We prevent problems before they happen with smart, long-term strategies built into our IT services.

Resilient, Ready, Reliable

Our systems stayed online after 9/11 and Hurricane Sandy by focusing on Westchester, not fragile Manhattan setups.

Personal Relationships

We know our clients by name, not ticket number. Our team becomes a trusted extension of yours.

Business-First Focus

Our IT services are guided by what helps your business succeed, not by shiny tools or trends.

Flexible Collaboration

We adapt to your needs—fully managed, co-managed, or hybrid support that fits your workflow.

Built Around You

Every solution is tailored to your environment, not a one-size-fits-all service package.

Stop Struggling To Solve Your Own IT Problems

Managed IT

Managed IT services keep your business running without the stress, delays, or risks of going it alone

With our managed IT services, you get more than just tech support—you get a proactive partner who helps you avoid downtime, solve issues fast, and align your systems with your goals. We handle the day-to-day tasks, monitor for threats, guide strategy, and help your technology stay invisible—because when it works right, you shouldn’t have to think about it.

Co-Managed IT

Need extra IT resources? Even the most capable IT team can get overwhelmed—we're here to help.

From nonstop support requests to unexpected security issues, internal IT teams often operate under intense pressure with limited resources. Co-managed IT services give your team space to breathe by sharing the load. We help reduce stress, improve response times, and bring stability to your operations—without disrupting your team’s control, momentum, or structure.

Microsoft 365

Microsoft 365 support services help your team use powerful tools without confusion or costly mistakes

We support every aspect of Microsoft 365—from email and collaboration to cloud storage, security, and compliance. Whether you’re migrating, managing licenses, or training users, we make sure you get the full value from the tools you’re already paying for. We remove friction, reduce risk, and help your team work better, not harder, with smart IT services and hands-on support.

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Learn How a Carefully Developed IT Strategy Can Help Your Organization Operation More Efficiently

Keeping your IT ahead of the curve is a full-time job (and then some). That’s why we make it a point to educate our clients on the principles of IT before they make a big decision.

Our email newsletter covers a range of key topics at the intersection of IT strategy and business management, explaining:

  • The many overlooked ways that properly managed IT can contribute to business growth and development.

  • What a contemporary approach to cybersecurity should address.

  • How IT can increase productivity, help you automate certain tasks, and most importantly, reduce your overhead.

FAQs

What are your service areas?

Cloud 9 Internet is located in White Plains, New York, and we service business onsite throughout New York. However, with most businesses now being cloud-based, in many cases, we are able to provide remote support solutions to businesses nationwide.

What happens when I call for support?

We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.

What services do you offer?

Cloud 9 Internet offers managed IT services, business continuity planning, cloud-hosted solutions, network security, and VoIP phone systems. We help small to mid-sized businesses stay secure, connected, and productive with reliable, scalable technology.

Can you help with cybersecurity?

Of course! Cybersecurity and compliance are the cornerstone to any modern IT strategy. We include cybersecurity measures in all of our services.